Your ong36 Balance, Always Within Reach

Verification at ong36 is a one-time step that protects your account balance and makes sure withdrawals reach the right person. We ask for a copy of your MyKad or passport and, in some cases, a selfie to match the document. Upload them through the verification section of your account settings — the process runs on the same device you use to play,

so there is no need to switch between phone and desktop. Once your documents clear, the verified status stays on your account permanently. Think of it as the lock on your wallet: a brief step that means nobody else can move money out of your balance.

Withdrawals at ong36 follow the same payment path as your deposit — the payout goes to the wallet or bank account linked to your profile. Head to the withdrawal section in your account menu, choose where you want the funds sent, and enter the amount. Before your first withdrawal clears, we run a short identity check to confirm the account belongs to

you; after that, subsequent requests move through the same steps without repeating the document check. We do not state processing times we cannot stand behind, so we avoid publishing specific minute counts — what we can say is the path is straightforward and you can track the request status from your account page.

Topping up starts from the cashier in your account menu — no separate app, no waiting for a code to arrive by post. We accept Touch 'n Go eWallet, Boost, GrabPay, DuitNow transfer and FPX online banking, so you can fund in ringgit straight from the wallet or bank account you already use. Players in Kuching and across Malaysia reach the cashier

in the same number of taps regardless of which supported method they choose. Pick the method, enter the amount, and the balance updates in your account once the transfer confirms on your end.