How Our Terms Apply to Your Account
When you create an account with ong36, you agree to the terms that govern how the platform operates and how we handle your information. These terms cover account creation, wallet activity, transaction records and the data we retain to keep your account secure. Deposits made through
-
1
Touch 'n Go eWallet, Boost or GrabPay are recorded against your account and subject to the same data retention rules as all other transactions. We keep transaction logs for as long as your account is active and for a reasonable period after closure, in line with
-
2
what local law requires. Our terms apply to all features accessible from your account — including the lobby, wallet, and any active promotions. Where access or eligibility is discussed, availability depends on local law and applies only in regions where ong36 is permitted to operate. If
-
3
you have questions about how a specific term affects your account, our support team is reachable via live chat. We update these terms when our practices change and will notify you through your registered account contact before changes take effect. Continuing to use your account after
-
4
that notice counts as acceptance. Players in Alor Setar and Kuching access the same terms as all other Malaysia accounts — there are no region-specific carve-outs within Malaysia.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.